September 23, 2004

Medendorp Real Estate Group

1465 Apple Avenue

Muskegon, MI 49442

Attn: David Medendorp

Dear David:

This is to Congratulate and thank you once again for your prompt and professional handling of the sale of my deceased Father’s home in the city of Muskegon. I am aware that real estate sales of this nature can be protracted and complicated. Your sale of my father’s home in less than thirty days was a pleasant surprise to me and my family.

I am pleased that we selected your office over others interested in listing the house. My past experience with you selling my residence in Norton Shores several years ago in less than one day after being on the market allowed me to persuade my family members that your office was the best for the job.

Thank you once again for your courteous and professional handling of this matter and for the assistance of your competent and pleasant staff. I will be pleased to refer all acquaintances of mine interested in selling homes to your office. Best wishes and good luck in your new and expanded service efforts.

Yours very truly,

Randal D. Fielstra

RDF: bd